How to reach us
The fastest way is the chat widget in the bottom-right corner of the page. We're usually pretty quick to reply during business hours. If we miss you, drop your phone number in the chat and we'll text you instead.
You can also email us at shop@chariclothing.com if it's something longer or you'd rather not use chat.
You might not need to contact us
A lot of the questions we get are already answered on these pages:
- Sizing guide for Australian sizes, bust measurements, and how the hooks work
- Deliveries & Returns for shipping, pickup, and how to send outfits back
- FAQ for anything about renting longer than 3 days
Questions we get a lot
Do you do try-ons?
Not anymore. Our outfits use Australian sizing with adjustable hooks, so the size chart on our sizing page is usually enough. If you're stuck between sizes, message us and we'll help you figure it out.
Do you ship to my area?
If Australia Post delivers there, we do too. We ship anywhere in Australia.
Can I just text you instead?
Yes. Leave your number in the chat and we'll message you directly so you don't have to keep coming back to the website.